Shipping policy
Shipping Policy
Thank you for shopping at TQR. Below you will find important information regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days. Please note that we do not ship orders on weekends or holidays.
Due to high demand or peak seasons, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
Delays
While we do our best to ensure timely delivery, TQR is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or incorrect shipping information provided by the customer.
Incorrect Address
Please make sure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
TQR is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this happens, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us: